Monica Miklosovic

Course Operations Manager

Role: Monica manages the development and improvement process for Academic Innovation’s portfolio of online courses. Together with the U-M design team, faculty and Academic Innovation's strategic partners, Monica builds innovative approaches to provide education to diverse audiences. In this role, she contributes to the continuous cycle of improvement aligning course content to learner goals.

Experience: Monica launched her career developing online classes as a student at a public research university. She then spent over a decade in brand strategy, communications and multimedia design in both corporate and nonprofit settings. Her work includes numerous projects designed to create experiences within the “ecology of learning” from early childhood to lifelong stages.


Master of Arts in Educational Studies, University of Michigan, School of Education (December 2017)
Bachelor of Arts in Marketing, Michigan State University, Eli Broad College of Business