• MS Information, School of Information, University of Michigan
  • Graduate Certificate in Science Technology and Public Policy, Ford School of Public Policy, University of Michigan
  • BS Computer Science, Christopher Newport University
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Jeff Bennett

Course Operations Lead

Why I Choose to Work at Academic Innovation:

“The team members I collaborate with at Academic Innovation all bring different areas of expertise to complex problems and are all incredibly passionate about our work. These skills and passions allows us to accomplish an incredible amount of quality projects with diverse stakeholders at lightning speed. As Course Operations Lead, I enjoy experimenting with new models for delivering quality online initiatives at scale. With new opportunities all the time, I enjoy that work is rarely slow and there are constant opportunities to explore.”

Current Roles/Previous Experience:

As Course Operations Lead, Jeff manages a team defining approaches to learner engagement, iteration, and learner storytelling in online courses at scale. Collaborating with faculty partners, AI’s online learning experts from multiple teams, and external platform partners, Jeff focuses on continuous improvement of our online learning initiatives through targeted interventions, ensuring open courses meet the needs of our global community of learners.

His interest in promoting access to education through online learning experiences stems from my experiences as a Peace Corps Volunteer, serving for two years in a rural computer center in the Dominican Republic. Working with community partners, he trained lab managers to serve the curricular needs of educators in the community’s primary school. However, he saw firsthand the need for increased access to quality educational resources within his community. Jeff continued to pursue ways to increase access through graduate school, tailoring his work around the development of online environments and open educational resources. Prior to his current role, Jeff was a Design Manager at AI, working with diverse stakeholders to develop and launch new initiatives.

Ask me to learn about:
    • Process
    • Open Educational Resources
    • Copyright
    • The Best Road Trips from Ann Arbor
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