Amy Homkes-Hayes, Lead Innovation Advocate
ECoach is a digital platform that was originally developed by a research team led by Professor Timothy McKay, Arthur F. Thurnau Professor of Physics, Astronomy, and Education, to create a tailored communication system for introductory large-scale courses at the University of Michigan. Currently implemented in courses such as statistics, chemistry, economics and biology, ECoach provides personalized and timely feedback to students on how to succeed. ECoach content is informed by behavioral science techniques such as motivational affirmation and multiple data streams, including input submitted by students themselves. This digital tool helps learners navigate big (and sometimes overwhelming classes) by providing tailored communication, insights into their progress and ways to approach common obstacles. By making information more transparent and personalized to each student the hope is to increase student motivation and engagement with the course. In the past few years, this electronic personal coaching platform has grown immensely and its use continues to expand.