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Ph.D. – Higher Education

M.A. – English

B.A. – Creative Writing

Angela Matthews

Course Operations Specialist

Why I Choose to Work at Academic Innovation

The Center for Academic Innovation gives me the opportunity to help learners succeed and increase educational access on a global scale while working with some of the most creative and supportive team members I’ve ever met. I don’t think education should be reserved for the privileged few and being a part of CAI helps me feel as though I am making genuine progress toward that goal.

Current Roles/Previous Experience

As a Course Operations Specialist, Angela engages with and supports learners in a large portfolio of online courses. She previously worked as a Learner Engagement Assistant and spent several years teaching College Success and English courses in traditional, hybrid, and fully online environments. Previous roles have also allowed her to advise students, mentor faculty through difficult institutional transitions, design and revise outcomes assessments, and evaluate curriculum.

Ask Me to Learn About

  • Retention strategies for grieving learners
  • Communication between LGBT children and their parents
  • Qualitative methods
  • Writing therapy


Matthews, A & Wiesner, A. (Forthcoming). It’s a boy: Writing as a conduit for coming out to parents. Journal of Autoethnography, 4(3).

Ridgway, A., Ashton, H. & Matthews, A., Breen, L. Cupit, I. (2023). Support for Grieving University Students. UNESCO Multidisciplinary Research in the Arts, 9(1.10).

Armes-Thomas, D., Matthews, A. & Sanchez, M. (2022). The Journey from Isolation to Community. Proceedings of InSITE 2022: Informing Science and Information Technology Education Conference, article 30. Informing Science Institute.

Fictionalizing pain: Processing grief through fiction writing. (2021). Journal of Loss and Trauma

Adapting to the doctoral environment: An autoethnography of socialization. (2021). International Journal of Doctoral Studies, 16(1), 71-87.

Writing through grief: Using autoethnography to help process grief after the death of a loved
one. (2019). Methodological Innovations, 12(3).

Orientation. (2019). Journal of Loss and Trauma, 24(4), 650-653.